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UX User Researcher

Job Title: UX User Researcher
Contract Type: Permanent
Location: London
Salary: 40000 - 50000
Contact Name: Adam Lindsey-Noble
Contact Email:
Job Published: about 3 years ago

Job Description

The Role

The main duties of the role can be summarised as:

  • Working with team members within product management and the business to ensure research insight and action drive forward the customer experience
  • Creatively conducting tactical and strategic research initiatives from scoping through to deployment making use of the most appropriate methodologies and tools
  • Performing quantitative and qualitative, formative and evaluative research
  • Translating research findings into appropriate artefacts and actionable tools (personas, user journeys, ideation stimuli, storyboarding, walkthroughs)

The Requirements

If you are to be the right candidate for the job you will need to have commercial experience in the following:


  • Demonstrated experience in a commercial environment of implementing research
  • Experience of co-ordinating research activities considering multi platform and touchpoint experiences
  • Knowledge and experience of ecommerce specific research and design work and its challenges
  • A broad range of experience including strategic and tactical, qualitative and quantitative methodologies, quick-turn around and larger scale, multi-method projects


  • A degree in HCI, Psychology, Human Factors, Digital Anthropology, Cognitive Science, Interaction Design or similar

The Offer

Our client offers the following

  • Competitive base salary (upto 50k)
  • Generous pension scheme