This is an excellent opportunity to join a global HR services provider based in Fleet, Hampshire, which is dedicated to their clients and strives for excellence and innovation.
The company offers an attractive salary, with flexible benefits package to suit your personal needs, plus the opportunity to build a career in a vibrant growing organisation. This role would suit someone who has previous experience in payroll/pension processes, policies and regulations, with strong written and communication skills.
The successful Senior Payroll Specialist will have:
Experience in payroll service provision, Microsoft Word and Excel
Extensive experience of all levels of Payroll/Pension legislation
Excellent written and verbal communication skills Ideally previous experience of working in an outsourced environment
CIPP Diploma would be desirable
Experience of reviewing and documenting processes, delivering training and presentation skills would be an advantage.
The duties of the Senior Payroll Specialist are:
To be responsible and accountable for your own clients ensuring accurate and timely delivery of services.
To deliver excellent service to internal and external clients, having the necessary account and payroll knowledge to fully support them.
To be a dedicated point of contact for clients, providing support on payroll system issues.
To prioritise Clients' payroll instructions, taking into account special instructions agreed with the client.
To carry out client account reviews in person, either at on site or at client locations
Attend pre-sale meetings to support Sales when required.
Represent the division in seasonal event projects.
Review, develop and manage client accounts to improve service delivery and increase business revenue.
To mentor, coach and develop colleagues in order to ensure operational efficiency at all times. Identify improvements, contribute ideas and improve service for your clients meeting individual, departmental and business objectives.
To directly contribute towards the achievement of the divisional objectives.
Record all client contact, details and visits on the CMS.
Salary: £25,000 p.a.
Benefits: Pension, Life Assurance and Private Healthcare. 22 days annual leave plus 3 days for Christmas shutdown. Flexible benefits package tailored to your personal needs.
Hours of Work: Monday to Friday 9:00am - 5:30pm
This role would suit someone with previous experience as: Senior Payroll Clerk, Senior Payroll Administrator, Payroll Manager, Payroll Executive.