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Payments Customer Service and Support - Mandarin Speaking

Job Title: Payments Customer Service and Support - Mandarin Speaking
Contract Type: Permanent
Location: Douglas
Industry:
Salary: 27000 - 44000
REF: BZ_374_JOB
Contact Name: Jonathan Pearson
Contact Email: jonathan.pearson@bluzinc.uk
Job Published: 5 months ago

Job Description

Please contact me if you have interviewed people like this and maybe have candidates ready to go. I have not done any searching yet.  Let me know about salary needs as this is a guestimate and the client is open. 

ePayment Customer Support Expert job opening for someone with a background in Mandarin and eGaming customer support reporting to the Head of Payments / Manager, in Douglas, IoM.  We are supporting an eCommerce / eGaming client in the Isle of Man and have executive level relationships to facilitate this recruitment with professionalism. 
 
Salary negotiable in line with experience so a lose range is given at £25K-£35K (if you are in London, as the income tax is different in IoM, this is more like a London base of £45K + bonus + benefits).
 
  • Experience with Mandarin speaking consumers in consumer online eCommerce payments
  • Knowledge of wechat Alipay QQ CUP
  • Troubleshooting and investigation of technical issues
  • Manage effective relationships with other departments and suppliers in co-locations and time zones 
  • If your current passport allows you to be employed by a UK or EU country, you are eligible to apply as the client will then produce a permit to work in the IoM
  • If you have not directly supported ePayment but have done everything else eg Mandarin eCommerce customer support, then we may be able to consider your application further
 
For your initial interview with our BluZinc CEO, Jonathan Pearson, please apply and will be in touch!