We have a great opportunity available for an experienced Legal Secretary to join a leading regional Law Firm providing comprehensive secretarial support to the Family Department. This role will not only offer a great working environment but the firm will also support you to achieve your career ambitions coupled with a competitive benefits package. This role would suit someone with solid legal secretarial experience acquired within family and private client and a very good knowledge of the forms and processes associated.
To ensure documents and correspondence are processed quickly and accurately as directed by fee earners (including the appropriate use of the firm’s case management system)
To attend to clients both on the telephone and in person, ensuring messages are passed on without unnecessary delay.
To ensure that the firm's file management procedures are accurately carried out, including filing of all correspondence, attendance notes and time records
To set up new files accurately and speedily on instructions from fee-earner and in accordance with the firm’s file management procedures
To make travel arrangements or any other personal arrangements for fee- earners as and when required
To make appointments, arrange meetings and maintain an up to date diary for the fee earner concerned
To ensure the confidentiality and security of all Practice and client's documentation, and/or information
To maintain time records of telephone calls, letters written and attendances on clients
To adhere to the Practice Quality Policy
To undertake any other duties which from time to time may be allocated
Ability to take responsibility and help fee earner to deliver quality service to clients
Excellent telephone manner
Good time management and organisational skills
Excellent interpersonal/communication skills (both written and oral)
Excellent Team player and willingness to provide support and assistance to other secretaries as and when required
Able to manage competing priorities with a flexible attitude to work and meeting deadlines
Confident and professional at all times
KNOWLEDGE & EXPERIENCE
Previous experience of working within an Family Department.
Good knowledge of MS Word, Excel and Outlook for diary management.
Fast and accurate audio typing speed of 70 wpm or more (with 95%+ accuracy level)
Excellent written communication skills
Experience in using case management systems/databases for client management