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User Researcher

Job Title: User Researcher
Contract Type: Contract
Location: Titchfield
Industry:
Salary: £27/ hour
REF: 405930
Contact Name: Marta Ortigas
Contact Email: marta.ortigas@malikshaw.com
Job Published: 4 months ago

Job Description

THIS IS CONTRACT ROLE FOR 6 MONTHS

Role Title: User Researcher, 405930
Role Type: CONTRACT 
Role location: Titchfield
Maximum Hourly Rate: £27/ hour
Fixed Margin: £4.80/ hour
Split: 65% to you & 35% to us
IR35 Status: In Scope
Clearance: Basic DBS (not needed at submission stage)
Duration of engagement: 6 months
CV’s due back: Monday, 12/08/19 11 am

SERVICE REQUIREMENT

The Digital Transformation team research, design and build services in-house, using a small multi-disciplinary team in an agile working environment. The current focus of the team is the public-facing collection and dissemination. 
 
TYPICAL ROLE RESPONSIBILITIES
• Work as part of a multi-disciplined team to design user-focused and intuitive software
• Take responsibility for translating and driving through findings from users into design concepts, prototypes and production assets
• Work closely with development teams to ensure design is implemented faithfully and with due intent
• Work autonomously as required to take responsibility for proactively identifying and resolving any issues arising
• Deliver designs that meet web standards, ensuring that key elements are built in from the outset
• Contributing to the development and continual enhancement of the product
• Communicating/Partnering with colleagues to facilitate consistent user experience, and managing stakeholders
• Facilitating User Research (including observing and providing recommendations) and subsequently iterating design based on research outcomes
 
Person Specification

Design
·         Proficient in designing interactions professionally for the web, mobile and/or native platforms
·         Is a practitioner in designing interactions professionally for the web, mobile and/or native platforms
·         Expert in designing interactions professionally for the web, mobile and/or native platforms.

Design Patterns and applications
·         Proficient in identifying and recommending appropriate design patterns based on existing mental models 
·         Proficient in sketching/concepting, design production, hand-coded HTML & CSS, rapid prototyping
·         Is a practitioner in identifying and recommending appropriate design patterns based on existing mental models 
·         Is a practitioner in sketching/concepting, design production, hand-coded HTML & CSS, rapid prototyping.
·         Expert in identifying and recommending appropriate design patterns based on existing mental models 
·         Expert in sketching/concepting, design production, hand-coded HTML & CSS, rapid prototyping.

Team working
·         Is a practitioner in working within an agile, multi-disciplinary team environment, and is able to deliver iterative design components (including user journeys) to the development team
·         Expert in working within an agile, multi-disciplinary team environment, and has a strong demonstrable ability to deliver iterative design components (including user journeys) to the development team
·         Expert in constructively supporting and leading UX Design colleagues on technical UX issues.

Software products
·         Proficient in understanding the emerging UX landscape and of understanding implications for own design work
·         Practitioner in understanding the UX landscape and feeding potential changes into technical direction of UX design
·         Expert in shaping the UX landscape, of taking in the wider implications of the technical strategies and of setting technical UX direction for teams and organisation.
 
User centered design
·         Is a practitioner in working in a user centered design environment, conducting usability studies either directly or alongside user researchers
·         Expert in user centered design environments with the ability to lead and mentor other designers.

Data informed design        
·         Is Proficient in using data to inform design decisions various mechanism including A/B or multivariate testing
·         Is a practitioner in using data to inform design decisions various mechanism including A/B or multivariate testing    
·         Expert in using data to implement robust data design decisions across various projects using various techniques.

Communications 
·         Working knowledge of communicating with peers, and awareness of leading communities of user researchers across an organisation         
·         Proficient in communicating with peers, and working knowledge of leading communities of user researchers across an organisation         
·         Expert in contributing and giving technical direction to communities of user experience designers, and ensuring consistency with best practice across government