Our client is is innovative, fast paced, with a strong commitment to customers and their needs and they are looking for someone who is passionate about creating user-centred and engaging digital experiences that will elevate their unique brand. This role is about shaping and delivering coherent end-to-end experiences across websites and apps.
The ideal candidate will identify user needs and opportunities of innovation and improvement for digital platforms across the business. Other responsibilities include developing digital products through creation of wireframes and prototypes and conduct user research and usability testing. This is a collaborative role working with other designers and developers to create intuitive, user friendly products.
Main duties of the role will be:
Collaborate with product owners and stakeholders across the business to understand and interpret requirements for changes or improvements to digital platforms.
Identify opportunities on websites, app and other digital assets for improvements and new features that benefit the user’s experience.
Facilitate discovery workshops to capture and define a project’s scope and ambition.
Conduct research such as interviews to determine customer needs.
Develop a range of creative conceptual ideas for projects that bring simplicity, usability and accessibility to complex user experience problems.
Formulate information architecture, site maps, and user flows to build an understanding and alignment across the team and stakeholders.
Create storyboards or sketches to visualise and bring your UX solutions to life.
Create interactive models and prototypes using Sketch, UXPin, InVision, etc. to simulate functionality.
Validate ideas and designs through face-to-face usability testing and then iterate using the findings to refine the solution.
Present UX solutions internally to the team and project stakeholders and justify the rationale behind UX decisions.