Client are looking for an accomplished Technical Consultant, expert in the use of Autodesk® Manufacturing products.
The role is primarily to provide Pre-Sales and Post-Sales support for a diverse manufacturing customer base including training, mentoring and Helpdesk support for the Autodesk® Inventor, AutoCAD, Fusion 360 and Vault.
The role in detail
-Maintain and develop the standard of excellence of customer service for Autodesk® products.
-Pre-Sales consultancy support for Autodesk® product mentioned above including preparation and delivery of effective technical presentations and product demonstrations to win new business.
-Post-Sales training and consultancy support for Autodesk® product mentioned above including part modelling, assemblies, sheet metal, static and dynamic motion analysis, routing and iLogic applications to mention a few.
-Provide telephone Helpdesk support for the Autodesk® product portfolio.
-Management of customer account technical requirements to provide a value-added service.
-Liaise with the Sales team to drive new business opportunities for Autodesk® products.
-Assist Marketing to develop collateral across all forms of media.
-Work with Autodesk® global technical teams to maintain existing Autodesk® accreditations.