Job Description
My client, a major public service provider, urgenty requires a Senior Solution Lead/Architect with Contact Centre experience, to support them to provide "Contact Centre as Service" to their clients.
Key Points:
Ideal candidates will have extensive experience in taking the lead on converting technological visions into blueprints. Work collaboratively within a matrix organisation, leading on IT solutions from inception/specification, integration, to delivery.
Project-Based Role
Working on projects including post-contract delivery.
Acting as the conduit between their area and the business
Background
Public Service Providers, and/or private large matrix organisations such as JLR
Travel
This is a client-facing role, so although this role is home-based, there is a high percentage of travel attached, particularly travelling to client sites across the North West and sometimes Cardiff.
Tech
Predominately a cloud-based Microsoft SAAS, Azure, Agile and Prince 2 environment.
Please contact me for a JD
Salary Package: up to £75k but realistically more £70k, car, no car allowance, and all usual benefits