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Senior Solution Lead/Solution Architect with Contact Centre Experience

Job Title: Senior Solution Lead/Solution Architect with Contact Centre Experience
Contract Type: Permanent
Location: Home Based with UK Travel
Industry:
Salary: 72000 - 85000
REF: SRBP 101
Contact Name: Nichola Jude
Contact Email: nichola@srbp.co.uk
Job Published: 3 months ago

Job Description

My client, a major public service provider, urgenty requires a Senior Solution Lead/Architect with Contact Centre experience, to support them to provide "Contact Centre as Service" to their clients.

Key Points:

Ideal candidates will have extensive experience in taking the lead on converting technological visions into blueprints. Work collaboratively within a matrix organisation to oversee IT solutions from inception to delivery. 

Bid Experience

Work closely with Bid Team, including responding to RFP,s, facilitate project alignment, etc

Background

Public Service Providers, and/or private large matrix organisations such as JLR

Travel

This is a client-facing role, so although this role is home-based, there is a high percentage of travel attached, particularly travelling to client sites across the North West and sometimes Cardiff.

Please contact me for a JD

Salary Package: up to £85k but realistically more £80k, car, no car allowance, and all usual benefits