Position: Sales Consultant
Location: Witney (OX28)
Salary: £18,000 – £25,000 per annum
Hours: Monday – Friday, plus one in four Saturday’s (half day)
Experience: Insurance, Sales, Telesales, Broker, B2C, B2B, Customer Service, Cert Cii
An award-winning insurance brokerage in Witney with a reputation for outstanding customer service is looking to recruit a Sales Consultant to join their team.
These guys are a leader within the field of insurance. Founded in the 1960’s, they boast over 80 High Street branches, offices and a whole host of awards that recognise their part in offering near perfect levels of customer satisfaction. Insurance is a saturated market, many of its competitors offer an impersonal experience and jargon that overwhelming and often forced upon a customer under duress.
With these guys, everything is about the customer journey. There are no scripts and no stone is left unturned. Insurance is broken down into plain English with a personality! A tailored service to suit every customer is vital, therefore to be a successful Sales Consultant you will need to both recognise the importance of customer satisfaction and the need to relationship build.
The role of Sales Consultant is office based and focuses on securing sales by way of telephone engagement in a bid to understand your customer requirements to both ascertain, source and secure the best quotes from a range of suppliers.
Successful sales staff are motivated to progress internally and have a genuine interest in developing a career within the field of sales. It is vitally important that the successful Sales Consultant is a team player who goes the extra mile with colleagues, customers and clients in a bid to buy into the company ethos for outstanding customer service.
If you have a personality fit for sales or a genuine interest in further your career, we would love to hear from you!
Providing outstanding service since the 1960’s and with over 80 High Street branches and offices, these guys are one of the most successful independent insurance brokerages around.
Buying insurance is typically a very impersonal experience. Call centres tend to ‘process’ callers and comparison websites expect you to do all the work, this approach negates the important component of insurance by way of offering little or no tailored service to suit your needs. The customer is often an afterthought.
Boasting over 600,000 customers across the business, personal, property, home, pet, travel (and more!), these guys are as you’d expect that much better than their competitors. There are no telephone scripts, no automated call management systems, no complicated jargon… Just simple customer service (which makes all the difference!).
- A personable and happy person to be around!
- Outstanding communication skills
- Able to recognise the importance of relationship building and the needs of the customer
- Experience of telesales (B2B or B2C)
- Consultative approach to selling
- Ability to create additional opportunities and cross-sell these
- Highly motivated and have the ability to make/receive large volumes of calls
- Hold Cert Cii exam or willingness to sit this (funded by the company)
- A genuine interest in forging a career within the field of sales
Thompson & Terry Ltd (thompsonandterry.co.uk) is a recruitment consultancy specialised in the sourcing of Sales & Marketing professionals in Oxfordshire. No terminology used in this advert is intended to discriminate on the grounds of race, age or sex.
PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time.