PLEASE ONLY CONTACT ME IF YOU CANDIDATES ALREADY ON YOUR BOOKS THAT COMPLY WITH ALL THE REQUIREMENTS IN THE PERSON SPEC BELOW
The Job Role
The role of the Regional Manager is to sustain and continually improve standards within their allocated Homes (approximately 6-7 Homes) – in Worcestershire, Oxfordshire and Surrey. The Regional manager will provide strong inspirational leadership to the individual Home teams within the region and across the company. They will ensure that the Homes comply with all statutory and regulatory requirements and identify and share with the Operational and Compliance team ideas to improve quality standards and drive the financial performance of our key performance indicators. The Regional manager will implement and monitor improvement plans for enhanced quality of care and financial performance. And will promote our Vision, Mission and Values through positive behaviours.
The role carries delegated accountability for the care and financial performance of the homes. The responsibilities of the role are managed through a team of Home Managers, who in turn carry delegated authority and accountability within the company.
- Care Standards - Promote a strong care ethos based on our Vision, Mission and Values, striving to achieve the highest standard of care and resident outcomes. To become the leading care provider in the industry and work towards an “Outstanding” outcome from CQC for all Homes.
- Financial Performance - Seek opportunities to improve the financial performance of the Company. Maintaining and executing a profit improvement plan that includes revenue-raising and cost-efficiency initiatives, and applying resources as appropriate to underperforming homes.
- Operational duties - Ensure that Home Managers are familiar with, and comply with, all Company Policies, procedures and legislative requirements governing the Operation of Homes and that these have been conveyed to Home staff.
- Sales and Marketing - Work with the Group Operations Director and the Sales and Marketing Manager to improve the quality of our external network of relationships with customers and other influential organisations including CCG`s, Local Authorities, private and voluntary sector organisations and societies.
- Human Resource Management - Regularly monitor the performance of all staff, giving support to Home Managers on specific staffing issues, including recruitment campaigns, communication needs, disciplinary and grievance matters, in accordance with Company policies and procedures. To appraise the performance of the Home Manager, and agree objectives aligned to operational and financial targets. Agree training and development needs for the Home Managers. Undertake formal supervision with Home Managers minimum bi monthly.
- Health and Safety - Employees are responsible for being aware of the responsibilities placed upon them under the Health & Safety Act (1974) and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, residents and visitors.
The ideal candidate will have
- Living in the Oxfordshire area
- Positive CQC outcomes under their leadership- summarise on application
- At least two years continuous experience as a Regional Manager of Care Homes for one group with a proven track record
- Hold an active PIN as a Registered Nurse
- Knowledge of Care Quality Commission (CQC) Guidelines.
- Gold Standard Framework for end of life Care
- Knowledge of Dementia Strategy and Dementia mapping is desired but not essential
- Clear DBS Check
- Able to drive
- Able to stay away from own home as required
- Able to undertake out of office hours visits, including nights and weekends
The post holder will hold the relevant qualifications; have experience of working within Dual Registered Care Homes and proven record in a similar position. Will also have knowledge and empathy of caring for the older person and can demonstrate strong professional leadership, a flexible attitude to work pattern and excellent communication skills. The role involves working at weekends to monitor service quality on a 7-day-a-week basis. And also extensive travel throughout a wide geographical area as required with flexible working hours.
Rewards and Benefits
Our staff are at the heart of what we do, which is why in return for your dedication you will receive a competitive salary, as well as several benefits, including but not limited to:
- Performance Related Bonus Scheme
- 33 days leave (including Bank Holidays) per year
- Car Allowance
- Employee Benefit Package – great savings, discounts & rewards; Discounts at major supermarkets, High Street Stores, Cinemas and many more