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Print Manager

Job Title: Print Manager
Contract Type: Permanent
Location: London, Putney
Salary: 40000 - 45000
REF: 030
Contact Name: Caroline Harrison
Contact Email:
Job Published: about 4 years ago

Job Description

An exciting opportunity has arisen for a Print Production Manager to work with a big name client in event management. Reporting to the Account Director, we are looking for someone who can build excellent working relationships with clients and work proactively with the production team to deliver the highest level of customer service possible. You will proactively monitor the quality of production and look for innovative ways to improve and implement print service delivery. We need someone with excellent communication, customer focus and team work skills with technical experience in managing and delivering Direct Mail campaigns and buying print services.

Duties and responsibilities

•    Assist production team to deliver printed requirements of the client. Largely DM orientated collateral.
•    Process client orders and deal with client enquiries on the phone, email and in person.
•    Proactively manage client orders, ensuring budgets are met and print production processes are followed.
•    Assist with providing reports as required
•    Work actively with the production team to deliver the highest level of customer service possible.
•    Purchase print from an approved supplier base
•    Assist in spotting opportunities to group orders and increase print “better buying” opportunities.
•    Help in the growth and development of all the agency’s clients
•    Manage suppliers ensuring quality and service is to a high standard
•    Ensure that all best practices are followed
•    Providing and influencing forecasting and assisting with team GP targets
•    Building strong working relationships with key clients and meeting client SLA’s
•    Minimum 5 years experience in managing and delivering Direct Mail campaigns
•    Minimum 5 years experience in managing and buying print services including B1/B3/B3 Litho, screen printing, digital printing and wide format
•    Minimum 5 years experience in managing client requests
•    Ability to build strong working relationships with clients, suppliers and other third parties
•    Ability to manage and prioritise workloads 
•    Ability to communicate effectively
•    Great team player, self motivated, proactive and focussed on delivery
•    Excellent problem solving and judgement skills
•    Ability to effectively manage change
•    Knowledge of leading edge production and manufacturing capabilities
•    Innovative with the ability to identify and implement process and delivery improvements
•    Account management experience beneficial

The Agency 

•    Winner of CIM Marketing Excellence Awards
• We work with a variety of exciting big-name brands across leisure, travel, technology and financial services. 
•    We are an agency that truly care about our clients and will give our employees the opportunity to truly build partnerships with them.
•    We are growing rapidly and there is considerable scope for progression and personal development.