Key Responsibilities:

• Setting and adjustment of daily, weekly and monthly plan to deliver customer needs
• Coordination with accountant to ensure that the information used in Exact is accurate.
• Coordination with the sales manager to ensure that design and manufacturing activity are focused on delivering customer needs.
• Filtering of design and sales demands to ensure a smooth production level.
• Oversight of technical design team to ensure projects deliver on time to customer requirements
• Oversight of manufacturing team to ensure that process is effectively implemented to minimise stock and maximise deliverable customer items
• Oversight of warehouse team to ensure smooth operation of warehouse receipts and despatch function
• Co-ordination of customer issues to ensure that issues raised by customers are reviewed to determine the root cause.
• Implementation of effective corrective actions and mistake proofing to ensure that errors are not repeated.

Skills & Experience:

• Minimum 5 years experience managing manufacturing operations in a high variability environment
• Ideally educated to HNC / ‘A’ Level standard or holding a certificate of supervisory management plus 2 years implementation experience within role experience.
• At least 3 years practical experience in the application of process improvement techniques, backed up with project evidence in a manufacturing environment
• Educated in personnel techniques and people management skills

Boundaries:

• Respect people, allowing them room to do their jobs, whilst providing support and guidance to help them continuously improve their individual and functional performance.
• Support other team members in delivering their required functions
• Provide back up cover arrangements to ensure that there is always clear responsibility and decision-making authority that does not rely on the MD
• Ensure that all staff behave respectfully and maintain a positive, team-orientated environment
• Works collaboratively to resolve disputes