Job Description
The company
Same day courier service offering a dedicated round-the-clock same-day courier delivery service across the UK, every day of the year. With access to a network of over 3,000 vehicles across the UK, from bikes to trucks they provide a dedicated vehicle courier with only their customer’s goods on board
The role
This is a new position, reporting to the MD, dealing with clients, being their Account Manager and managing all of the job requests, taking orders from customers and quoting prices after obtaining and agreeing prices with drivers and other couriers via The Courier Exchange and ensuring they are suitable for the job in hand. Ours of work are Monday to Friday, 9.00 a.m to 5.30 p.m
Key responsibilities
- Dealing with incoming sales enquiries
- Account management and customer service
- Ensuring the courier can provide the service required by the client
- Obtaining and agreeing quotes from the courier network
- Pricing and agreeing quotes with clients
- Manage the order from acceptance to delivery
-POD administration
The candidate
- Good UK geographical knowledge would be an advantage
- Previous experience of the Courier Exchange is essential
- Good telephone manner
- IT competent
- Good administration skills
- Experience in the same day courier arena