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IT Systems Support Engineer

Job Title: IT Systems Support Engineer
Contract Type: Permanent
Location: Basingstoke
Salary: 26000 - 32000
REF: FJ30687
Contact Name: Jo Brown
Contact Email:
Job Published: about 3 years ago

Job Description

IT Systems Support Engineer required. Must be willing to grow with the role and have the initiative and aptitude to problem solve! Up to 32k pa, 22 days holiday increasing with loyal service, a lovely company, free parking and a 4pm finish on Fridays!

As the IT Systems Support Engineer you will be:

• Undertaking the general day to day running of the IT infrastructure within the company, supporting users (approx 70) and leading the IT element of process/business improvement projects
• Maintain, support and upgrade the IT environment in partnership with 3rd party vendors/IT service providers (software and hardware)
• Diagnose and resolve IT system and infrastructure issues and implement IT changes
• Provide general day to day IT support for PC/Windows users (1st, 2nd & 3rd line support)
• Set up new computers, installing and configuring the required software
• Take full responsibility for the IT element of any process or business improvement projects, coordinating with the head office in Italy and 3rd party vendors where appropriate
• Playing a key role in the company's plan to move to SAP in 2020
• Lead the company’s transformation to a paperless environment

To succeed as the IT Systems Support Engineer you will need:

• Previous experience within a similar role is essential
• VMware, Windows Server, Network Technology, ICP/IP, Firewalls and routing is desirable but not essential
• Experience of ERP systems in general and SAP in particular would be a distinct advantage
• Natural aptitude to solve problems before asking others
• Good communicator and a team player
• Willingness to take on more responsibility over time

Associated Benefits:

• Up to 32k pa
• Discretionary Christmas bonus
• 8.30am - 5pm Monday to Thursday with a 4pm finish on Fridays (45 mins for lunch)
• Any required overtime will be given as time in lieu
• 22 days annual leave rising a day a year after 3 years service
• Free parking on-site
• Free tea and coffee