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Infrastructure Consultant

Job Title: Infrastructure Consultant
Contract Type: Permanent
Location: Southampton
Salary: 43000 - 48000
Contact Name: Emma Williams
Contact Email:
Job Published: almost 3 years ago

Job Description

An established and growing Information Technology Support and Infrastructure company are looking to hire an IT Project Consultant to work within their multi-disciplined technical team who look after the data centre operations and external clients. The company supports prestigious clients both in the UK and overseas and pride themselves on their reputation for being an agile, talented and straight talking business.

The IT Project Consultant will be responsible for:

  • The candidate will be a leading technical point of escalation for all helpdesk technicians investigating high priority and complex calls
  • Working with the current technical team to enhance existing service offerings
  • Manage the monitoring and analysis tools and report any requirements
  • Ensure problems and requests of assistance are kept within agreed SLA’s
  • Advise the sales team on design, equipment and licensing queries
  • Deliver solutions into new and existing clients and the company data centre
  • Assist in the ongoing support and development of customer environments

The IT Project Consultant must have:

  • Minimum of 4 years Helpdesk experience
  • The ability to manage and lead other people
  • Excellent troubleshooting and problem resolution skills
  • Solid skills in Microsoft technology like Windows Server, Office365, Microsoft Azure, Active Directory, AzureAD, Group Policy, Skype for Business
  • Experience of virtualisation technologies i.e: VMWare , Hyper-V
  • Hardware experience of SANS, Servers, Switches and Firewalls
  • Experience reporting /advising Management
  • Experience of being part of an on-call rota
  • Driving license and own transport essential
  • Experience being part of or running developments as part of a team

Desirable experience:

  • Experience with different Linux varieties IE: Redhat, Centos
  • AWS services
  • Prince2 Project Management
  • Monitoring Systems
  • An understanding of Work Flows

The candidate must have 2 of the following qualifications:

  • VMWareVCP or higher
  • Microsoft MCSA or MCSE in windows Server
  • Microsoft Azure or O365 Cloud qualifications
  • CiscoCCNx or equivalent qualifications
  • ITIL / Prince qualifications