A world leader the field of in vitro diagnostics for over 50 years,and focusing on infectious diseases, providing automated systems and reagents for both medical analysis and product quality control in the agri-food, cosmetics and pharmaceutical industries.
We currently have a vacancy within our Application Specialist team for a Hotline Application Specialist - 6 month contract. The role will be based at our headquarters in Basingstoke.
Reporting to the manager of the Application Specialist team the main functions of the role and responsibilities are:
Provide all elements of in-house technical product support for the designated product range(s), for customers or members of staff and in all market sectors as required.
Answer written or telephoned enquiries and complaints from customers and staff concerning the nominated range of products. Ensure that any necessary reports and documentation are generated and maintained. Assist in any other duties within the company as requested.
Ideally suited to a recent microbiology graduate looking for their first commercial role. The candidate should be confident, adaptable, self-motivated, analytical, and able to work on their own initiative and as part of a team, with excellent communication and administration skills.
Monday - friday 9.00 - 5.00pm