Job Description                                          

Role Title:

German Speaking Key Account Manager

Reporting To:

Sales director / Customer Directors (indirect)

Direct Reports:

None

Role Purpose:

Be responsible for their customers in terms of business growth, profit, project steering internally and externally

KEY RESPONSIBILITIES

• Be the key point of contact for their customers, with all levels of purchasing / project management / engine development & testing.
• Be responsible for the customer profitability in terms of pricing (serial deliveries, tooling, project costs).
• Determine best cost/pricing in the RFQ phase, get all relevant information customer and competitor related before the RFQ arrives. Preparation of offers/cost breakdowns.
• Secure/improve business profitability by elimination risks (red ink, material recovery, energy cost, x-rate, VA/VE).
• Awareness of international/local laws and authorities related to contractual conditions, warranties and liabilities and work with legal department to agree T&C’s.
• Continuously update market/competitor situation.
• Involve/steer projects/working environment externally and internally.
• Make regular visits to customer plants maintaining contact with logistics, quality, plant purchasing, production engineering and tooling personnel.
• Provide periodic flash reports internally to the organization according to the established templates and frequency.
• Fill and update the databases (sharepoint, SOPS, Market share) on monthly basis with the required data as established by the management.
• Organize & conduct presentations at designated customers (supported where necessary).
• To be available all working day. When on holiday or travelling, telephone voicemails/e-mail auto messages should be set.

• Monitor competitor activities / material developments and report as available.
• Develop specific strategies, propose and agree the annual sales Business Plan and Strategic Plan within the organization.

• Any other reasonable duties that may be assigned in line with business needs.

PERSON SPECIFICATION

Role Related Skills, Knowledge, Experience and Personal Attributes

Qualifications or Functional Experience

Desirable

• Qualification in engineering/sales related education
• 1-3 years experience in automotive industry as a team member being responsible for customer profitability
• Good level of knowledge in engine architecture

• Availability to travel

System or Knowledge

Essential

• Well experienced with Windows Office (Outlook, Powerpoint, Excel, Project)

Desirable

• Knowledge about customer interface systems (e.g. B2B websites, CAD requirements)

Personal Attributes

Essential

• Able to manage complex business environment and to know when & how to escalate issues
• Good team membership/leadership skills
• Objective communicator and listener
• Able to plan, manage & execute workload with minimum overseeing
• Be flexible to adapt workload

Desirable

Other

Requirements

Essential

• German language fluently in writing and speaking