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Digital Specialist Project Manager

Job Title: Digital Specialist Project Manager
Contract Type: Permanent
Location: Warwick, Warwickshire, but will require nationwide travel
Salary: 40000 - 50000 + car allowance
REF: ABJ-21781
Contact Name: Ashley Ball
Contact Email:
Job Published: over 1 year ago

Job Description

JOB TITLE:              Digital Specialist Project Manager

REPORTING TO:     Head of Projects and Installation

Main Objectives:

  1. Support the development of existing customer relationships to create new digital opportunities within both current and new product areas.
  2. Manage all digital projects and the delivery of profitable goods and services in collaboration with Group and Business Partners.
  3. To work in close cooperation with customers to ensure our solutions either improve efficiencies or enhances their customer offer.
  4. To ensure all digital products are launched with Sales, Marketing information and Operational “know how” to drive a successful project execution

Main Duties:

  • To work with Segment Leaders and the management team to deliver Digital projects for our Retail customers in line with group / local strategy, local sales plans and profit targets.
  • Own the delivery of complex programmes, ensuring customer expectations are managed & projects are delivered effectively
  • Responsibility for all aspects of programme delivery including scoping, planning, objective setting, prioritisation, team leadership, governance and progress reporting (status/risks/opportunities/challenges) to deliver a ‘Right First Time’ implementation of all digital projects.
  • To be the technical leader and main point of contact for all digital customer projects including planning, organizing, carrying out and coordinating of multidisciplinary (software, electronics, mechanics) processing.
  • Manage programmes of Omni-channel digital activity such as eCommerce, Access Control, logistics etc. across all Segments / Customers
  • Lead the customer technical interface including all aspects of integration with customer in house systems i.e. security systems.
  • To develop, support and maintain strong links and cooperation between the Internal customer team and External installation teams.
  • Support the design, promotion and implementation of new solutions, and initiatives.
  • Work with Marketing in the development of promotional material for digital solutions.
  • Compliance to company policies and group management systems.
  • To provide Business with data science/analytics.


  • Strong stakeholder management / engagement
  • Strong information security and technology background
  • Proven Programme / project management experience
  • Excellent understanding of Software / electronics / API Interfacing and customer projects
  • Experience with a variety of eCommerce Platform and Portals
  • Experience with products such Asset tracking, RFID, Loss Prevention, Gates / Customer Guidance, Self-Checkouts
  • Working with Retailers on implementation and roll out of digital projects
  • Working Across the UK
  • Must be able to work with product development and HQ development / technical team
  • Proven background in working with Developers, Programmers and Engineers both internally and externally through product development