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Deskside Support

Job Title: Deskside Support
Contract Type: Permanent
Location: London and Croydon
Industry:
Salary: 24000 - 25000
REF: FJ29209
Contact Name: Emma Chamberlain
Contact Email: e.chamberlain@priorityappointments.co.uk
Job Published: about 2 months ago

Job Description

Our client has various central and outskirts of London sites where they are looking for Deskside Support Specialists. These are permanent opportunities within corporate companies across the region .
You will provide on-site and remote support to a fast moving business in providing troubleshooting and solutions.
Salary £24-£30k                                            

Job role:
•    Customer Face to Face deskside support
•    Remote deskside support
•    EUC and smart hands support
•    Laptop\desktop builds
•    Customer training\education
•    Documentation 
•    Good Analytic/Troubleshooting Skills
•    Ticket management
•    Hardware support
•    Audio Visual conference room support
•    VDI (Virtual machine) support
•    Testing of new systems 
•    Software deployment and local Manual installations
•    Project work

Skills and experience:

•    Minimum 5 years of experience in a similar role
•    Strong working knowledge of MS Windows Operating Systems
•    Corporate windows environment (Min 3 years)
•    MS Office\Outlook\Exchange experience
•    Active Directory exposure     
•    Good understanding of printers\MFP devices
•    Networking fundamentals
•    Good Communication Skills Verbal and Written  
•    Good at working under pressure