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Customer Service Administrator

Job Title: Customer Service Administrator
Contract Type: Permanent
Location: Abingdon
Industry:
Salary: 19000 - 20000
REF: CSATT
Contact Name: Shannon Dalton
Contact Email: shannon@thompsonandterry.co.uk
Job Published: 3 months ago

Job Description

Position: Customer Service Administrator
Location: Abingdon (OX14)
Salary: £19,500 per annum
Hours: Monday - Friday (09:00 - 17:00), with some flexibility and occasional weekend/evening work
Experience: Administration, Data Entry, Customer Service, Graduate, Organisation, Telephone Manner, Laboratory, Science,

The Opportunity

Our client is a globally renowned and extremely successful science-based company who are looking to recruit a Customer Service Administrator within their modern Abingdon offices.

The successful Customer Service Administrator will be extremely organised, with flawless attention to detail, as you will be required to record, set up, and update new customer accounts into the company's CRM systems.

Additionally, you will be the first point of call for customer complaints and queries, via both telephone and email. As Customer Service Administrator, you will therefore need to have strong communication skills, both written and verbal, and the innovation and intuition to effectively solve problems.

The Company

Our client is passionate about recruiting bright and hardworking candidates and are proud of the collaborative culture of their team. Additionally, because the company is so increasingly successful, they are always open to supporting their employees in their goals to progress throughout the company.

Requirements

  • A strong academic background
  • Exceptional attention to detail and organisation skills
  • Process driven with excellent concentration and dedication to working hard
  • Strong communication skills, both written and verbal, with the ability to build a rapport with customers

Thompson & Terry Ltd, trading as Thompson & Terry Recruitment (thompsonandterry.co.uk) are an Abingdon based recruitment agency specialising in the sourcing of Sales, Marketing and office administration candidates in Oxfordshire. No terminology used in this advert is intended to discriminate on the grounds of race, religion, gender, age or sex.

PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time.