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Customer Care Coordinator

Job Title: Customer Care Coordinator
Contract Type: Permanent
Location: Oxfordshire
Industry:
Salary: 18000 - 20000
REF: KC160217
Contact Name: Kirsty Ford
Contact Email: kirsty@kateandco.com
Job Published: 7 months ago

Job Description

We are currently recruiting for an experienced Customer Service Advisor to join our client based in Charlbury. This is a full time position offering a competitive salary and fantastic benefits on a permanent basis.

We are looking for candidates with previous customer service experience and have exposure to working under pressure with the ability to assist with some manual handling activities. This is a fast paced role where accuracy and attention to detail are paramount. This is a fantastic opportunity to work for a highly successful organisation within a friendly team.

 

Main Duties of the Customer Service Advisor include:

·         Answering all calls and dealing with customer enquiries

·         Accurately processing all customer orders onto the system

·         Advising customers on progress of orders accordingly

·         Updating and maintenance of various databases

·         Assist with despatch of any parcels or packages

·         General administration duties

 

To be considered for the role of Customer Service Advisor, you will have:

·         Excellent telephone manner

·         IT Literate

·         Excellent communication skills

·         The ability to work to a high level of accuracy

·         Organised way of working

·         A positive and energetic attitude

·         Fast learner

·         Flexible

·         Self-motivated