Compliance Manager

Julie Rose Recruitment is looking for a Compliance Manager to join a market leader within the loans market.  This is a new role to support the Head of Compliance in advising the business across regulatory initiatives, financial promotions, promoting a strong compliance culture and managing a small team.

Hours:           35 hrs working week Monday – Friday

Location:      Dartford           

Salary:           £45,000

Benefits:       Pension, insurances, Perkbox and annual/quarterly bonus

Holidays:      23 days (rising to 28 following 5 years’ service)

Duties for the Compliance Manager:

• Acting as the compliance support for one of the leading providers of high cost short term credit
• Assisting the Head of Compliance in ensuring the business’s compliance monitoring programme meets the business risks and regulatory requirements
• Ensuring compliance with policies and procedures, implementing change and review where necessary
• Compliance of outsourcing relationships including lead generation and debt collection
• Manage the ongoing monthly compliance monitoring plan and QA programme
• Dealing with information requests and statements to be provided under fixed sum loan agreements ensuring compliance with CCA 1974
• Oversight and review of financial promotions
• Generation of weekly, monthly and ad hoc reports for management meetings
• Supporting training initiatives for the business as a whole, working with the Learning & Development team and other managers to promote a compliant, business-oriented culture
• Ensuring that customers are always treated fairly
• Assisting with thematic and specialist reviews across the business in respect of specific regulatory topics and issues when necessary
• Managing, guiding and supporting members of the compliance and QA team to build their knowledge and confidence in delivering objectives

Personal Specification for the Compliance Manager:

• Broad compliance experience preferably gained within the high cost short term credit business
• Relationship building and management skills
• Attention to detail – must be able to perform all work consistently to a high standard
• Time Management: must be able to manage own time on multiple ongoing projects effectively and oversee a small team.
• Microsoft office/reporting/database skills.
• Strong communication skills – written and verbal
• Have knowledge of CCA 1974, Data Protection Act 2018 and General Data Protection Regulation and the FCA Handbook, specifically CONC