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Cancer Care Specialist Nurse ( Office based)

Job Title: Cancer Care Specialist Nurse ( Office based)
Contract Type: Permanent
Salary: 35000 - 40000
Contact Name: Emma Chamberlain
Contact Email:
Job Published: over 3 years ago

Job Description


A Cancer Nurse Specialist, a former healthcare professional with experience providing support or treatment to people with cancer, will provide clinical, emotional and practical support to our clients.

Seeking to identify areas where clients have concerns or require help, a Cancer Nurse Specialist will use their knowledge and experience to build long term, trusted relationships. They will help clients to manage their cancer journey, aiming to alleviate any concerns they may have.



Preparing (in person or virtually) clients for any consultation, treatment or any other service to ensure they know what to expect from each intervention

Attending (in person) consultations, treatment or any other service to support our clients throughout their healthcare journey as required

Debriefing (in person or virtually) clients following any consultation, treatment or other service to ensure they have an opportunity to ask questions and gain clarity on any element of their diagnosis or treatment plan

Supporting clients when they have received a cancer diagnosis through structured Personal Cancer Care Reviews and to provide psychological support, symptom control advice, information and guidance to help them cope with the impact of their cancer diagnosis

Ensuring that any medical notes received on behalf of clients are reviewed and collated appropriately to ensure all relevant information relating to the cancer diagnosis is sent to the appropriate provider of service

Ensuring that all relevant documentation is collated and completed prior to and following each consultation, treatment or other service

Communicating sensitively and compassionately in highly emotive situations with clients and their families who may be very distressed

Meeting and greeting people in a friendly and professional manner

Providing both practical, clinical and emotional support, giving clients the opportunity to acknowledge and express their concerns in a safe environment

Communicating relevant information about appointments and tests to clients and their representatives whilst maintaining confidentiality

Keeping your relevant knowledge up to date with appropriate continued professional development (in discussion with line manager)

To work effectively and professionally within all the clinics and facilities within our network

To track/update all relevant client information into systems as defined by company policy

To work flexibly to meet the needs of the service. This role demands flexibility to manage unpredictable patterns of work which fluctuate from immediate response services (telephone and clients being admitted) to intense concentration when exposed to distressing and emotional circumstances

Maintaining a cooperative relationship among healthcare teams and the Case Managers, Care Navigators and Cancer Nurse Specialists by communicating information, responding to requests and building rapport (working as one unified team at all times), helping us to determine the most appropriate course of action in servicing clients

To initiate and maintain effective working relationships and communication networks with all providers, partners, clients, client representatives and colleagues

To follow reporting mechanisms and reporting structures in relation to any accident or untoward occurrence in line with professional accountability

To support any other project activity within the business as required

To talk to clients to help them understand the outcome of their service as required

To help provide information from sources that are trusted and credible that help our clients understand their diagnosis and its impacts (be they clinical, emotional or practical)

To ensure that no action or omission on your part within your sphere of responsibility is detrimental to the interests or safety of clients and their representatives

To represent the business to external partners by sharing details of how the Cancer Nurse Specialist team and the wider business have assisted previous clients.


Required Skills, Experience and Educational Qualifications:

  • A Registered Nurse with a minimum requirement of a Diploma of Higher Education (DipHE) Nursing Studies
  • Experience in Cancer Care is essential and preferably with experience as an oncology/radiotherapy nurse
  • In-depth understanding of cancer, its treatment and impacts on those affected by it
  • Experience in delivering structured needs-based assessments and the ability to quickly build rapport and trust, whilst conveying knowledge and authority
  • Good understanding of cancer pathways, NICE Guidelines and cancer/medical terminology
  • A keen interest in remaining up to date with innovation within the wider cancer landscape and able to provide awareness of development to our Medical Concierge team as required



  1. Work jointly with others:
    1. Collaboration – tackle the challenges head on and together
    2. A dialogue and discussion
    3. Being open and listening to feedback and different perspectives
    4. Don’t queue jump
  1. Relentless pursuit of the best:
    1. Good enough isn’t sufficient
    2. Continually striving to improve
    3. Engaging with the situation to seek a better way
    4. Improving little by little, day by day
    5. Daring in our ability to look for better ways
  2. The client as the focus, always:
    1. Working with, not against the system
    2. Demand what is reasonable
    3. Fight for the necessary outcome
    4. Do no harm