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Application Support Analyst

Job Title: Application Support Analyst
Contract Type: Permanent
Location: Bridgend
Salary: 25000 - 35000
REF: Application Support Analyst - Utilites
Contact Name: Claire Hallet-Walsh
Contact Email:
Job Published: almost 3 years ago

Job Description

Application Support Analyst



To £35K plus extensive benefits package


Due to the secure nature of this work, all candidates must already hold or be eligible to hold UK Security Clearance to SC level or higher.


Essential experience required:

Our client is looking for Application Support Analysts to work with a large utilities client, based in their Bridgend offices.

For this role, you will have experience within supporting elements of the Azure cloud and the following: Salesforce Cloud, Azure Load Balancers, Azure Virtual Networks, Network Security Groups, Azure Data factory, Azure Logic Apps, Azure Backup Services, Azure Blob Storage, Azure Table Storage, Kubernetes Orchestration, Docker Containers, Azure Active Directory, Azure MFA, Azure Key Vault, Azure Service Bus, Azure Application Insight, Log Analytics, Azure Update Manager, NeuVector, Azure Virtual Machines, Azure Managed SQL.


Job role responsibilities:

You will have experience of supporting complex systems, and the solution comprises of a number of applications run across a number of servers within the estate interacting with third party systems.

The role requires an understanding of the operation of the applications and their interactions and experience in trouble shooting incidents and defects.

You will provide functional user and client support across a range of applications systems and will be proactive in monitoring systems and ensure remedial action is taken where necessary. Working on your own initiative, you will be required to troubleshoot issues and errors and update the event log and trace through errors. You will provide incident support for all main systems for our client.

You will have experience of supporting mission critical applications, incident management and troubleshooting but full training and knowledge transfer will be provided. Experience within a 3rd line support / development environment would be beneficial.

You will be a strong communicator and be comfortable escalating and managing issues and applying code fixes where necessary.


About the company:

Our client is a global Tier 1 company involved in many leading mission critical projects. They are highly regarded within the industry and are one of the largest independent technology & business services firms in the world.

They consider employees as highly valued members of the business and offer extensive progression opportunities for those wishing to move further in their career on a local, national or global scale.