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8678 Conference and Banqueting Operations Manager

Job Title: 8678 Conference and Banqueting Operations Manager
Contract Type: Permanent
Location: Hampshire
Salary: 35000 - 40000
REF: 8678/2019/CA7227GS
Contact Name: Graham Smith
Contact Email:
Job Published: over 3 years ago

Job Description

The Company and the Role:
A luxury four-star large hotel resort situated in the East Hampshire countryside with great transport links to and from London and with a great reputation for its facilities is now seeking a permanent full time Conference and Banqueting Operations Manager.
This hotel has a great reputation with its guests. With luxury accommodation, conference and function facilities, health club, spa, and with multi restaurants and bars this is truly a stunning venue.
With a capacity to hold well over 10,000 day delegates for corporate conferencing and events, as well as over 200 weddings a year, you certainly will be involved heavily with the food production offered.
There is so much diversity and opportunity within this Hotel for a Conference and Banqueting Operations Manager.
This is one of the most high-profile roles in a hotel, simply because the conference and banqueting facilities tend to be a rich source of revenue. In this senior role, therefore, you'll be involved at every level of decision making, from marketing and selling the banqueting space to ensuring that each event runs without a hitch.
Key Features of the Role:
You will work very closely, side by side with the Food and Beverage Manager, setting out your daily planning so that each event, conference and wedding runs smoothly.
Ensuring your management team effectively communicates with each other and are delivering quality standards set, and an outstanding customer experience.
Acting as the figure head and the driving force for this hotel, making sure that standards are at their highest, and that all staff are fully trained and supported for their day to day role, aware of brand values, and offering excellent customer service.
Managing recruitment, health and safety, venue maintenance, training, coaching, staff development, venue marketing and advertising, budgets, accounts, and meeting company budgets etc.

Knowledge and Skills Required:
• Be an accomplished Conference, Banqueting, Events Manager ideally in a hotel resort type complex.
• Effective stock and cost control, in a hospitality and or hotels business environment
• Previous experience ensuring optimum financial efficiency
• Customer service excellence, training, development and delivery
• Knowledgeable on all Health and Safety, Food Hygiene regulations and standards relevant to this role and industry sector
• Passionate about delivering the highest standards of customer care and brand standards
• Excellent people management skills
• Excellent interpersonal and communication skills
• Excellent time management and organisation skills
• Able to multi-task under pressure, prioritise effectively and meet tight deadlines
• Must have effective management, recruitment, training and development experience of a team of up to 50 staff members
What’s on Offer?
• A competitive salary from £35,000 per annum - £40,000 per annum
• Training and development offered
• Company pension scheme
• Company uniform provided
• Onsite parking
• Company discounts in all the hotel facilities for yourself and family members
Applicants Please Note:
Do not apply for this vacancy unless you are an experienced Conference and Banqueting Operations Manager.
For UK based roles, in line with the requirements of the UK Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to making an application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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