The Company and the Role:
Amazing General Manager opportunity in a busy and established team, working sociable hours on a permanent basis, delivering the best ethically sourced freshly cooked Breakfast, Brunch and Lunchtime menu in Cheltenham. The position is permanent.
The Breakfast Lounge and Café scene is a fast growing and dynamic market, so why not join a Company that is determined to be the best they can be. They offer up a blend of turning Historical buildings into inspiring spaces for an aesthetically pleasing environment for staff and guests.
Each venue is a brilliant place to be, and their ethos is to deliver good quality ingredients and produce like coffee’s, tea’s, customized traditional Breakfast menu items, alternative Brunch and Light Bites such as Spelt Granola to Smashed Avocado and Cheddar and Jalapeno Cornbread, through to traditional and customised mains, salads, soups etc. Better than anyone else!
As General Manager it is up to you to set the example and to make sure that your team is working with the Company goals, mission statement and ethos in mind. You can develop your team as you see fit, through constant training, development and coaching.
As General Manager you will also be fully responsible for the ‘P and L’ and everything to do with this established venue. This is a great opportunity for someone who wants to make a difference and create a community based venue, with a reputation for being the best, and you will be supported all the way through your endeavours.
Key Features of the Role:
You will run and manage the venue as if it was your own business, using the assets of your team, community and Head Office support, ensuring you are never compromising on quality. This venue is an extremely busy site with a loyal customer base and lots of potential racing day traffic.
As General Manager you will be tasked with making guests and staff feel looked after, making sure that Guests have a great experience from start to finish, from breakfast through to late lunch.
Managing up to 30 staff in total (mostly a strong and established team), spread across FOH and BOH, in a supervisory capacity during the busiest hours of the day, working a maximum of 5 days a week and no late nights, so you can have the best family and work life balance possible in a full time permanent position.
You are responsible for all of the legal requirements, training, marketing, safety, customer feedback, sales, labour costs, recruitment, as well as ‘P and L’ etc.
You will be the best employer providing careers that build confidence, whilst accepting people for who they are, your team is an extension of you, and need to show fairness, positivity, humour, resourcefulness, curiosity, determination and empathy.
Knowledge and Skills:
You must have a current background that covers any of the following: Fresh Food Restaurant or Kitchen or Café or Coffee / Tea House, Retail Outlet experience in the catering and hospitality sector.
You must have managed teams of FOH and BOH staff, covering all aspects of management duties and responsibilities including ‘P and L’.
You must have experience in a flexible and autonomous role, as the venue relies on you to create that spark in the community and to push to be the best at what you offer.
You must be engaged with ethically sourced produce and the Company’s desire to be the best at what it does.
Experience of Coffee Shops would also be advantageous, as would local knowledge of Cheltenham, so you can build potential marketing and partnership revenue streams, working with the community and contacts, for events, or other new and creative ideas.
What’s on Offer?
A full time permanent General Manager opportunity to run one of the Groups established and very busy venues, where you can make a name for yourself within an expanding and growing business.
A basic salary up to £31K plus potential bonus earnings of £5K per annum, plus paid breaks.
You only work sociable hours and no split shifts, 5 days a week. Opening hours are 7:00 to 20:00 Monday to Saturday, and 7:00 to 19:00 Sunday.
As GM you do not have to be the first person in the door and the last person out, it is up to you to train and develop your team and choose your strongest Supervisors to manage what you feel is appropriate for their ability.
Fair pay linked to your skill and contribution, along with pay progression linked to training.
Free staff food, 25% staff discount, and free hot drinks.
Module-based training programme that encourages cross / multi-skilling.
Professional Barista qualification.
SCA, Leadership development for current managers.
Progression and a future as at least 75% of all senior positions including HQ are filled by internal talent.
An accepting, fun and vibrant environment culture, with the opportunity to give back to your community in an ethical and responsible way.
No free parking.
Please do not apply for this vacancy unless you are an experienced catering and hospitality General Manager who is engaged with an ethical business ethos.